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WELCOME TO EMENISS™ CALL CENTER
About US
With over 20 years of experience, Emeniss™ Call Center specializes in delivering comprehensive 24/7 inbound and outbound call services, including emergency hotlines, technical support, administrative assistance, and project management. We operate as an extension of various industries, offering prearranged or customized solutions through multichannel communication. By leveraging advanced technology, we ensure high-quality service, efficient data management, and optimal results. Our award-winning solutions are celebrated for excellence in customer service, business leadership, and community engagement.
the PROCUREMENT Pursuit
The Goal
The Commitment
The Commitment
The U.S. Small Business Administration (SBA)’s goal is to award 5% of all prime and subcontracting dollars to women-owned small businesses each year. In the fiscal year 2022, the federal government spent over $28.1 billion in contracting dollars with women-owned small businesses on prime contracts. This accounted for approximately 4.57% o
The U.S. Small Business Administration (SBA)’s goal is to award 5% of all prime and subcontracting dollars to women-owned small businesses each year. In the fiscal year 2022, the federal government spent over $28.1 billion in contracting dollars with women-owned small businesses on prime contracts. This accounted for approximately 4.57% of the total contracting funds, which fell below the goal again. The federal government has only met this small goal twice—in 2015 (5.05%) and 2019 (5.19%)—since it was established in 1994.
The Commitment
The Commitment
The Commitment
Emeniss™ Call Center promotes the participation of Minority Business Enterprises (MBEs) and Women's Business Enterprises (WBEs) as prime contractors and subcontractors for government projects. Our approach involves working with business support organizations,
proactive outreach and engagement with certified businesses, creating partnershi
Emeniss™ Call Center promotes the participation of Minority Business Enterprises (MBEs) and Women's Business Enterprises (WBEs) as prime contractors and subcontractors for government projects. Our approach involves working with business support organizations,
proactive outreach and engagement with certified businesses, creating partnerships and opportunities, and offering business acumen programs. In addition, we highly encourage our prospects, partners, and stakeholders to also get involved.
The Action
The Commitment
The Action
As an MBE/WBE in a Historically Underutilized Business (HUB) Zone, Emeniss™ Call Center represents the government initiatives for equal economic opportunities. We possess the capability, competency, and qualifications required to meet the evolving customer service needs of today's citizens, similar to those of private sector customers. Pr
As an MBE/WBE in a Historically Underutilized Business (HUB) Zone, Emeniss™ Call Center represents the government initiatives for equal economic opportunities. We possess the capability, competency, and qualifications required to meet the evolving customer service needs of today's citizens, similar to those of private sector customers. Procurements and partnerships with us not only supports MBE/WBE participation and workforce growth but also enriches projects with fair pricing, unique perspectives, and excellent services.
MEET OUR CEO
Arneisha Sadler, with over two decades of call center and customer service expertise, played a key role in T-Mobile achieving six "J.D. Power Awards for Customer Satisfaction." Following a challenging period in 2017, where she sought refuge in a homeless shelter due to domestic violence, she later established Emeniss™ Call Center while residing in a motel room. Alongside her leadership in the University of Houston SURE Program, Arneisha generously imparts her knowledge and skills as a mentor for the HCC Business Plan Competition and the Junior Achievement Company Program at Alief Early College High School. Committed to community service, she volunteers at the Houston Food Bank and actively serves on the boards of Harris County Social Services, H.O.P.E. Haven, and YouniCOINS to raise awareness and find solutions for homelessness. Away from business, Arneisha enjoys quality time with her family, traveling, deep water swimming, reading, and listening to multiple music genres. Anchored by faith and prayer, she always affirms GOD is faithful.
Be great without permission, apologies, or explanations.
~Arneisha Sadler, Founder & CEO