Founded in 2017 and 20 years of experience, we are a Texas-based Small Minority/Women Business Enterprise (SBE | MBE |WBE | WOSB | DBE | HUB). We provide call center services for small businesses, non-profit organizations, and Government agencies (NAICS 561422, 561421). Our professional customer service agents assist with inbound and outbound calls, customer support, sales, lead generation, and more. We are proficient with HIPPA and PCI DSS Compliance. Ensuring the safety and health of our team and others, we fully operate remotely.
To empower and help small businesses achieve great customer service.
To build the best call center infrastructure with the best customer service agents.
Arneisha Sadler, Founder & CEO of Emeniss™ Call Center and Houston native from Acres Homes, has 20 years of call center experience. As a teen mom in high school, she landed a job as a telemarketer and later helped
T-Mobile win six "J.D. Power Award for Customer Satisfaction."
In 2017, Arneisha left a domestic violent marriage, and she and her two daughters went to a homeless shelter. She left her house with all her belongings, including her best friend & beloved dog, Snow White. Overwhelmed with confusion, fear, and depression, Arneisha began to fast and pray. She enrolled in Lone Star College where she met Small Business owners who shared their challenges with customer service. She offered her award-winning skills to help with customer acquisition, retention, and promotion. Shortly afterwards, she was able to move to a motel room, where she built Emeniss™ Call Center, which is her daughter’s name Emerald and Arneisha’s nickname Nissi.
Arneisha has been apart of several business programs and pitch completions that include:
● 2018 Keion Henderson Business Start-Up Lab
● 2019 Fall University of Houston SURE Alumni
● 2020 HCC Glenda & David Regenbaum Center for Entrepreneurship
● 2020 HCC Business Plan Competition
● 2020 HAUL Small Business University
● 2020 Pharrell Williams ft. JayZ "Entrepreneur" Houston Edition Video
● 2020 Liftoff Houston Educational Pathway
● 2020 Small Business Exchange Summit Pitch Competition
● 2020 WBEA Edge
● 2020 WBEA Inner Circle
● 2021 Spring University of Houston SURE Fellows Leadership Team
Emeniss™ Call Center is rapidly growing as individuals seek Work From Home opportunities due to COVID-19. The pandemic has also caused an increase in domestic violence and homelessness. As a survivor and former client of HOPE Haven, Arneisha participates in outreach programs, serves as a Homeless Advisory Council Member at Harris County Social Services, and volunteers at the Houston Food Bank. She also founded YouniCOINS, a 501c3 nonprofit organization that helps homeless children.
Away from business and community service, Arneisha enjoys spending time with her family, traveling, and learning about different cultures. Not a regular TV watcher, you can find her nose in a book or headset blasting music. Prayer and faith are her anchors.
Final words from Arneisha Sadler, "GOD is Faithful."
...just in case you didn't know.