Join our team!

As a Customer Service Representative, you’ll be answering a high volume of calls and multitasking while maintaining a positive attitude and delivering excellent customer service.  The ability to self-manage in a remote work environment including self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team is a must.

To provided excellent customer service, you will be:

· Listening carefully to customers with patience and courtesy

· Troubleshooting customer problems and identifying solutions 

· Educating customers and positioning solutions to drive results

· Building brands and customer relationships by providing unmatched customer experiences

You'll need to have:

· High school diploma or GED 

· One or more years of customer service, preferable in call center  

· Valid Photo Identification 

· Valid Social Security card

· Proof of US Citizenship or US work authorization (i.e. Alien Registration Number)

· Willingness to work evenings, weekends, and holidays

Your home office must be in the state of Texas and included the following work equipment:

· A dedicated quiet, private workspace.

· Desktop or Laptop with Windows 8.1 or higher (Tablets, cell phones, Chromebooks, and Macbooks are not acceptable.)

· Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (Wireless connections or DSL are not acceptable.)

· USB Noise-Cancelling Headset

· USB 3.0 Memory Card

Job Type: Full-time

Salary: $11.50 /hour